Finding yourself sharing your home with unwanted critters? You’re not alone. Here in Athens and surrounding areas, we see everything from termites to raccoons making themselves comfortable in folks’ homes. But choosing the right pest control company can feel overwhelming. With so many businesses promising to solve your pest problems, how do you know which one to trust?
I’ve been working in pest control for over 20 years, and I’ve seen it all. Let me share some straightforward advice about finding a company that will treat your home – and you – with respect.
Ask Around for Recommendations
Nothing beats word of mouth, especially in our community. Ask your neighbors, friends, or family members about their experiences. Who did they call when they had ants in their kitchen or termites in their crawlspace? Were they happy with the service? Would they use that company again?
When Mrs. Johnson over on Oak Street tells you how Aardvark helped her get rid of those pesky mice in her attic, that recommendation means something because she’s someone you trust.
Check Their Credentials
This is real important, sweetheart. Any pest control company worth their salt should be properly licensed by the state of Georgia. All technicians should be certified too. Don’t be shy about asking for proof of these credentials!
You’re letting these folks into your home with chemicals, after all. You need to know they’re trained professionals who know what they’re doing. Make sure they have insurance too – accidents can happen, and you want to be protected.
Experience Matters
A company that’s been around for a while has seen just about everything. They’ve dealt with all kinds of pests in all kinds of situations. They know what works and what doesn’t.
Think about it this way: if someone’s been successfully solving pest problems for 20+ years like we have here at Aardvark, they must be doing something right! Companies don’t stay in business that long unless they’re making customers happy.
Look at Their Services
Does the company handle the specific pest problem you’re facing? Some companies specialize in certain areas, while others offer comprehensive services.
For example, if you’ve got termites damaging your home’s structure but the company only deals with common household pests like ants and roaches, you’ll need to look elsewhere. Make sure they can tackle your particular problem before you hire them.
Ask About Their Methods
Now, this is something folks don’t always think about, but it’s mighty important. Ask what kinds of treatments they use and how they approach pest control.
A good company should explain their process in plain language you can understand. They should be using modern, environmentally friendly methods that are safe for your family, pets, and home. And they should be willing to work with you if you have specific concerns or preferences.
Get a Detailed Inspection and Quote
Any reputable pest control company should offer a thorough inspection of your property before giving you a quote. Be wary of anyone who provides an estimate over the phone without seeing your situation firsthand.
After the inspection, they should provide you with a detailed explanation of:
- What pests they found
- How severe the infestation is
- Their recommended treatment plan
- How much it will cost
- Any guarantees or warranties they offer
Take your time reviewing this information. If something doesn’t make sense, ask questions. A good company will be patient and make sure you understand what you’re paying for.
Customer Service Counts
Pay attention to how the company treats you from your very first contact with them. Are they polite and professional? Do they answer your questions clearly? Do they return your calls promptly? Do they show up when they say they will?
The way a company treats you during the sales process is a good indication of how they’ll treat you as a customer. If they’re rude, dismissive, or pushy before you’ve even hired them, things probably won’t improve once they have your money.
Compare Prices, But Don’t Just Go With the Cheapest
I know everyone likes to save a dollar where they can, especially these days. But when it comes to pest control, the cheapest option isn’t always the best value.
Consider what you’re getting for the price. A slightly higher cost might get you better service, more effective treatments, or stronger guarantees. What matters most is the value – are you getting your money’s worth?
Read the Contract Carefully
Before you sign anything, read the contract thoroughly. Make sure you understand:
- Exactly what services you’re getting
- How often treatments will be provided
- What happens if the pests come back
- How long the contract lasts
- What the cancellation policy is
Don’t be afraid to ask for clarification on anything that seems confusing.
Trust Your Gut
Sometimes, after all the research and questions, it comes down to a feeling. Do you trust this company? Do you feel comfortable with the technicians who will be coming into your home?
If something feels off, listen to that feeling. There are plenty of pest control companies out there, and you deserve one that makes you feel confident and respected.
Final Thoughts
Finding the right pest control company isn’t just about getting rid of bugs or critters. It’s about forming a partnership with professionals who will help protect your home now and in the future.
Take your time, do your homework, and choose a company that feels right for you. Your home is your sanctuary, and you deserve to enjoy it without unwanted guests.
If you’re in Athens or the surrounding areas and facing pest problems, give us a call at Aardvark Exterminating. We’ve been serving this community for over 20 years, and we’d be honored to help you too. We understand that dealing with pests can be stressful, and we’re here to make the process as easy and comfortable as possible.
Remember, a good pest control company doesn’t just solve your current problem – they help prevent future ones too. Choose wisely, and you’ll sleep better knowing your home is protected.